Sometimes an iOS device can get itself so confused that you simply have to re-activate curbi on the device.
Here's what you do to completely de-activate an iOS device and re-enroll with curbi.
Firstly, de-activate curbi on your kid's device:
Go to the Settings app, General then scroll to the bottom
- Tap curbi configuration, select Remove Management and follow the prompts
- Tap on curbi CA, then Delete Profile and follow the prompts
- That's it! curbi is now removed from the device.
- If you don't already have it, download the curbi kids app
- Open the curbi kids app
- Follow the prompts