Sometimes an iOS device can get itself so confused that you simply have to re-activate curbi on the device.

Here's what you do to completely de-activate an iOS device and re-enroll with curbi.

Firstly, de-activate curbi on your kid's device:

  • Go to the Settings app, General then scroll to the bottom
  • Tap curbi configuration, select Remove Management and follow the prompts
  • Tap on curbi CA, then Delete Profile and follow the prompts
  • That's it!  curbi is now removed from the device.

Next, activate curbi:
  • If you don't already have it, download the curbi kids app
  • Open the curbi kids app
  • Follow the prompts

NOTE: if curbi kids doesn't prompt you to activate the device select Reactivate from the curbi app menu.

That's it!  Your kid's device is now all set up with curbi.